Sondri matches every maintenance request to the right contractor, chases the accept, and keeps tenants in the loop — without you touching a thing.
Sondri is in active development, built for property teams. Check back as we get closer to launch.
The right contractor gets matched by trade, current workload, and proximity the moment a request lands — no assigning, no guesswork.
If the first contractor passes or goes quiet, Sondri offers the job down the line automatically — up to seven deep — until someone accepts.
Reliability scores follow contractors across every company on Sondri, so your most dependable options keep rising to the top.
One text gives tenants live status and an ETA — no app, no login. The "any update yet?" calls stop coming.
A tenant sends a maintenance request. Sondri reads it, weighs urgency against weather and property context, and sets priority — before anyone on your team sees it.
The best-fit contractor gets the offer with a timed accept window. Pass or silence, and it cascades to the next — up to seven deep — then loops in a manager only if the bench runs dry.
The moment someone accepts, the tenant gets a live link with status and ETA, and every step is logged. You get a command center, not a group text.
No. Tenants get a single text with a secure link that opens live status, an ETA, and a chat thread — no app, no account, no password. They can create a full account later if they want a history of their requests, but nothing requires it.
The offer cascades automatically through your bench — you set how deep, from three contractors up to seven. If everyone passes, Sondri escalates to the responsible manager rather than letting the request sit. For true emergencies, a separate fast-track path runs backups in parallel and can reach an on-call manager directly.
Every accept, decline, and on-time completion builds a reliability score for each contractor. Those scores travel with the contractor across every company on Sondri — opt-in on both sides — so your most dependable options rise to the top and you're never guessing whether a new vendor is any good. This is the part that gets more valuable the more the platform is used.
Yes. A guided setup walks you through importing properties, units, tenants, and contractors by CSV, with manual entry as a fallback. Direct connectors to the major property platforms are on the roadmap for later.
Sondri is pre-launch and opening early access to a first group of property teams. Pricing isn't set yet — join the waitlist and you'll be among the first to see it, with a say in shaping what the early version does.
Sondri is being built for property teams who'd rather coordinate less and resolve more. Early access opens as we get closer.
Early access opening soon